SHIPPING AND DELIVERY

Online selling
After selecting your shoes (specifying model, shape, number and height of heel), you will receive an email notification confirming your order details and containing payment instruction. In case of items not available in stock, delivery times will be subject to variations linked to production times.

Shipping fees

Italy € 10.00
EU countries €15.00
Non European countries to quote before shipping

Shipping fees outside Europe vary from country to country. The exact amounts will be communicated to costumers before shipping.

Delivery methods

The shipment, to available goods, takes place by national or international express courier. Delivery times, to available goods, for Italy range from 24 to 48 hours; within Europe from 3 to 4 working days. In case of items not available in stock, delivery times will be subject to variations linked to production times.
Unless otherwise specified, no amount is due to the courier.
The couriers deliver on time from 9:00 to 17:00. It is not possible to arrange a specific time for delivery. To collect the goods it is necessary to sign.
If you are unable to guarantee a presence in this time slot, please contact us to find alternative solutions.
After receiving the package, please check its integrity and possible damage. Entonces is not responsible for damage to the goods after the collection, nor for delays in delivery caused by the couriers.